What If There's a Problem With My Order?
James
Last Update há 8 meses
If you've got an issue with your order, don't worry - we've got your back! Here's what to do:
- Grab Your Camera: First things first, snap some clear photos of the problem areas. Make sure to get good lighting!
- Box It Up: Don't toss that box just yet! Take a picture of it too. This helps us track where things might have gone wrong.
- Drop Me a Line: Send those photos my way at [email protected]. Don't forget to include your order number in the email.
- Sit Tight: Once I get your email, I'll personally look into it and get back to you ASAP with a solution.
Remember, we've been in the custom curtain game for over 10 years. We're not just here to sell you curtains - we're here to make sure you're happy with them. So if something's not right, let me know. We'll make it right!