How Can I Cancel My Order?
James
Last Update hace 7 meses
At Dolcewe.com, we pride ourselves on our speedy custom curtain production. This means we start working on your order right away to meet our promised lead times.
However, this quick turnaround can affect cancellations. Here's what you need to know:
- 24-Hour Window: You have a 24-hour grace period after placing your order to make changes or cancel.
- After 24 Hours: Once this window closes, we can't accommodate cancellations or changes as your curtains are likely already in production.
- Need Help?: If you're within the 24-hour timeframe and need to cancel, just shoot me an email at [email protected]. I'll personally take care of it for you!
Remember, we're here to ensure you get the perfect custom curtains for your home. If you're having second thoughts about your order, don't hesitate to reach out.
We'll do our best to help, whether that's answering questions about your current order or guiding you toward a better option for your needs.